Legal Services
TechLaw Associates
Law Firm SEO & Website Redesign
Miami, FLView Study
HIPAA-Compliant Patient Portal & Booking System
A growing Denver dental practice was losing patients to competitors with slicker digital experiences. We built a HIPAA-compliant patient portal with online booking that increased new patient appointments by 140% in the first month.
New Patient Bookings
Fewer Phone Calls
Google Review Average
The Challenge
Urban Dental's doctors were top-rated on Healthgrades and Google — but their website was turning patients away. No online booking, a non-mobile-friendly design, and a privacy policy that predated HIPAA updates.
Our Solution
We built a fully HIPAA-compliant web experience with real-time scheduling, automated SMS/email reminders, and a patient portal for forms and history — all with encryption at rest and in transit.
How We Did It
Engaged a healthcare attorney to map all data flows and signed Business Associate Agreements (BAA) before a line of code was written.
Reverse-engineered the Dentrix API to build a real-time, bidirectional scheduling sync without touching protected health information.
HIPAA-compliant infrastructure: Supabase with row-level encryption, Twilio HIPAA account, and SSL everywhere.
Two half-day training sessions with front desk staff before launch. Full office go-live with zero downtime.
Visual Showcase
A preview of the finished product — every screen designed to convert, every interaction built for speed.
Results
Every number below comes from real analytics, real revenue reports, and real client data — not estimates.
New Patient Bookings
Online bookings captured patients who would never have called — new patient volume up 140% in Month 1.
Fewer Front Desk Calls
Automated booking and reminders reduced inbound phone volume by 60%, freeing staff for patient-facing work.
No-Show Rate Drop
Automated SMS reminders reduced no-shows from 12% to 3%, recovering $8,400/month in previously lost revenue.
Google Reviews
Automated post-visit review requests generated 140 new Google reviews in 90 days, improving local search ranking.
Technology Stack
Every technology chosen for a specific reason — performance, scalability, or developer experience.
“Our new patient bookings went up 140% the first month. The online booking system they built is seamless and HIPAA-compliant. My front desk loves it too.”
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